Dear John: I just read a piece you did on Delta Airlines.

We also just went through something similar with Delta.

Just one month before we were to leave, Delta e-mailed me stating our flight was going be one day later. It said we could cancel the whole itinerary with no charge. But that would have caused more problems and end up costing us in other ways.

We had to rearrange a few things and find a place to stay for one night, which cost more because of the short notice.

The flight home on Delta was horrible. Our plane took off late, causing us to miss a connection. The Delta employees really didn’t care. It seems like the airline forgot that we are the customers. Thanks for listening. S.P.

Dear S.P.: That is a helluva way to run a business. But at least you got on a plane.

As you read in my last column, Delta canceled my flight altogether, promised to rebook me on another flight but never bothered to follow through.

I expect compensation for the inconvenience.

So far I haven’t heard from Delta. So I guess it really doesn’t care about customers or bad publicity. It’s time people stopped being pushed around.

Thanks for listening.